Table of ContentsView AllTable of ContentsThe Five Conflict Resolution StylesCommon Types of Conflict in RelationshipsHow to Determine Your Conflict Resolution StyleHow to Improve Your Conflict Resolution SkillsCan a Relationship Work If You Have Different Conflict Resolution Styles?FAQ

Table of ContentsView All

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Table of Contents

The Five Conflict Resolution Styles

Common Types of Conflict in Relationships

How to Determine Your Conflict Resolution Style

How to Improve Your Conflict Resolution Skills

Can a Relationship Work If You Have Different Conflict Resolution Styles?

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The Thomas-Kilmann Conflict Mode Instrument (TKI), one of the most widely-used models of conflict management, identifies five conflict resolution styles: competing, avoiding, collaborating, accommodating, and compromising.

While each style can be appropriate to different situations, a collaborating style is generally the healthiest for relationships because it emphasizes a team-oriented approach to finding a solution that satisfies both partners. By the same token, a competing style often puts excess strain on a relationship because it pits one partner against the other with the assumption that only one can win.

Conflict Management and Conflict Resolution—When to Use Each One in Your Relationship

Research suggests that conflict resolution style has an even bigger impact on the strength and longevity of a relationship than the kind of conflicts or frequency of conflict.In other words, how you fight matters more than how often you fight or what you fight about.

Read on to learn more about each conflict resolution style, how to figure out your style, how that can impact your relationships, and how to develop a healthier conflict resolution style.

Cooperativeness refers to the extent to which a person tries to understand and satisfy their partner’s concerns. Assertiveness, meanwhile, refers to the extent to which a person seeks to satisfy their own concerns.

A style leaning too far to either extreme can be unhealthy. For example, people who are too assertive and make no effort at all to satisfy their partner’s concerns can end up making that partner feel uncared for and, ultimately, unfulfilled in the relationship. But people who are too cooperative and refuse to assert themselves at all can end up creating a similar relationship dynamic, where one partner always gets their needs met and the other never does.

The Five Conflict Resolution StylesCompeting: This style approaches the conflict as if it’s a battle of wills where one person will win and one will lose. It’s less about solving the problem and more about figuring out which person gets to have their way this time. Eventually, this can erode the very foundation of the relationship as partners increasingly view each other as competitors battling for control over the relationship.Avoiding: This style tries to pretend the conflict doesn’t exist.Avoidanceis usually done out of fear that the conflict could hurt or even end the relationship. But it’s not a long-term solution because you can’t solve a problem if you refuse to confront it. This, too, can erode the relationship as the unresolved problem puts strain on it and becomes harder to ignore.Collaborating: A collaborating couple treats conflicts as an “us versus the problem” situation. Rather than competing against each other, they work as a team to figure out a solution to the problem where both partners win. It leads to the best outcomes, but it also takes the most energy, patience, andempathy, especially when the problem doesn’t have an obvious win-win solution.Accommodating: One partner chooses to neglect their own needs or concerns for the sake of keeping the peace. For relatively small issues, like where to go for dinner, that might be fine. But for bigger issues, it’s not a long-term solution because it only “solves” the problem for the partner whose needs were accommodated. The one doing the accommodating will still feel like the issue isn’t resolved.Compromising: Acompromiseis a middle ground between two opposing sides. It still positions the partners as competitors, but instead of fighting for victory, they negotiate a solution that’s acceptable to both. Rather than win-win, it’s more often a draw where each side is left only partially satisfied. For tricky issues where there just isn’t a win-win, compromise is a good alternative. But when couples rely too much on compromise, both partners can end up feeling like they’resacrificing too muchfor the sake of the relationship.

Competing: This style approaches the conflict as if it’s a battle of wills where one person will win and one will lose. It’s less about solving the problem and more about figuring out which person gets to have their way this time. Eventually, this can erode the very foundation of the relationship as partners increasingly view each other as competitors battling for control over the relationship.Avoiding: This style tries to pretend the conflict doesn’t exist.Avoidanceis usually done out of fear that the conflict could hurt or even end the relationship. But it’s not a long-term solution because you can’t solve a problem if you refuse to confront it. This, too, can erode the relationship as the unresolved problem puts strain on it and becomes harder to ignore.Collaborating: A collaborating couple treats conflicts as an “us versus the problem” situation. Rather than competing against each other, they work as a team to figure out a solution to the problem where both partners win. It leads to the best outcomes, but it also takes the most energy, patience, andempathy, especially when the problem doesn’t have an obvious win-win solution.Accommodating: One partner chooses to neglect their own needs or concerns for the sake of keeping the peace. For relatively small issues, like where to go for dinner, that might be fine. But for bigger issues, it’s not a long-term solution because it only “solves” the problem for the partner whose needs were accommodated. The one doing the accommodating will still feel like the issue isn’t resolved.Compromising: Acompromiseis a middle ground between two opposing sides. It still positions the partners as competitors, but instead of fighting for victory, they negotiate a solution that’s acceptable to both. Rather than win-win, it’s more often a draw where each side is left only partially satisfied. For tricky issues where there just isn’t a win-win, compromise is a good alternative. But when couples rely too much on compromise, both partners can end up feeling like they’resacrificing too muchfor the sake of the relationship.

Conflict is normal in every relationship. The more two people try to build a life together, the more they will confront differences in views and expectations as they navigate the logistics of combining finances, sharing responsibilities, and agreeing on what they want for their future together.

Facing conflict in a relationship is not a sign of failure, but how you navigate that conflict can have serious consequences for the health of your relationship.

To figure out which style you tend to use in conflicts, it helps to see each one in a real-world context.

How People With Varying Conflict Resolutions May Respond to Conflict

Consider This Real-World Scenario to Figure Out Your Conflict Resolution StylePicture a couple with a teenage daughter. While she used to get a good mix of As and Bs on her report cards in the past, it’s shifted to a mix of mostly Cs with a few Bs now that she’s in high school.The first parent wants to discipline the daughter when she comes with her latest report card of mostly Cs. The lower grades are going to make it hard to get into a decent college and have a bright future. The second parent thinks discipline is uncalled for. Cs are still passing grades. As long as she’s passing her classes, she should be given some room to live her own life.Now, put yourself in this situation and consider how you would respond. After, you’ve decided how you think you might respond, read ahead to see which style best matches your response.

Consider This Real-World Scenario to Figure Out Your Conflict Resolution Style

Picture a couple with a teenage daughter. While she used to get a good mix of As and Bs on her report cards in the past, it’s shifted to a mix of mostly Cs with a few Bs now that she’s in high school.The first parent wants to discipline the daughter when she comes with her latest report card of mostly Cs. The lower grades are going to make it hard to get into a decent college and have a bright future. The second parent thinks discipline is uncalled for. Cs are still passing grades. As long as she’s passing her classes, she should be given some room to live her own life.Now, put yourself in this situation and consider how you would respond. After, you’ve decided how you think you might respond, read ahead to see which style best matches your response.

Picture a couple with a teenage daughter. While she used to get a good mix of As and Bs on her report cards in the past, it’s shifted to a mix of mostly Cs with a few Bs now that she’s in high school.

The first parent wants to discipline the daughter when she comes with her latest report card of mostly Cs. The lower grades are going to make it hard to get into a decent college and have a bright future. The second parent thinks discipline is uncalled for. Cs are still passing grades. As long as she’s passing her classes, she should be given some room to live her own life.

Now, put yourself in this situation and consider how you would respond. After, you’ve decided how you think you might respond, read ahead to see which style best matches your response.

Why Parenting Styles Matter When Raising Children

Conflict Resolution Tips

How to Develop Empathy in Relationships

You don’t need to have matching styles to maintain a healthy relationship. However, it’s still important to find balance in how you resolve conflicts. If one partner has a competing style while the other has an accommodating style, for example, it’s easy for the relationship to become extremely one-sided, with the competing partner often getting their way.

It’s important to find balance in how you resolve conflicts.

If you feel like you and your partner struggle to really resolve conflicts or it’s becomeone-sided,couples therapycan help you develop a better approach.

How a Couples Therapist Can HelpTherapists that specialize in couples counseling can be great at diagnosing where the miscommunication is happening and helping a couple practice healthier conflict resolution strategies.

How a Couples Therapist Can Help

Therapists that specialize in couples counseling can be great at diagnosing where the miscommunication is happening and helping a couple practice healthier conflict resolution strategies.

Frequently Asked QuestionsIn general, it should be collaborative. A healthy relationship is one that fulfills both partners, which means both partners need to find the balance between asserting their own needs and meeting the needs of their partner.If the problem will impact the relationship or either person’s future happiness, then yes. When you confront a major conflict, you either need to find a way forward that satisfies both of you or acknowledge that this might be a sign of incompatibility.If you don’t have much practice with healthy conflict resolution, it can be hard to tell the difference between fundamental incompatibility and just lacking the skills to find a good resolution.A couple’s therapist can help you navigate this situation and help both of you develop healthier conflict-resolution styles.Smaller conflicts about general annoyances and pet peeves, however, do not always need to be discussed. But if something bothers you or hurts your feelings, it’s certainly worth bringing up.

Frequently Asked Questions

In general, it should be collaborative. A healthy relationship is one that fulfills both partners, which means both partners need to find the balance between asserting their own needs and meeting the needs of their partner.

If the problem will impact the relationship or either person’s future happiness, then yes. When you confront a major conflict, you either need to find a way forward that satisfies both of you or acknowledge that this might be a sign of incompatibility.If you don’t have much practice with healthy conflict resolution, it can be hard to tell the difference between fundamental incompatibility and just lacking the skills to find a good resolution.A couple’s therapist can help you navigate this situation and help both of you develop healthier conflict-resolution styles.Smaller conflicts about general annoyances and pet peeves, however, do not always need to be discussed. But if something bothers you or hurts your feelings, it’s certainly worth bringing up.

If the problem will impact the relationship or either person’s future happiness, then yes. When you confront a major conflict, you either need to find a way forward that satisfies both of you or acknowledge that this might be a sign of incompatibility.

If you don’t have much practice with healthy conflict resolution, it can be hard to tell the difference between fundamental incompatibility and just lacking the skills to find a good resolution.

A couple’s therapist can help you navigate this situation and help both of you develop healthier conflict-resolution styles.

Smaller conflicts about general annoyances and pet peeves, however, do not always need to be discussed. But if something bothers you or hurts your feelings, it’s certainly worth bringing up.

“Don’t Go to Bed Angry:” The Pros and Cons of This Practice

2 SourcesVerywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.Mossanen M, Johnston SS, Green J, Joyner BD.A practical approach to conflict management for program directors. Journal of Graduate Medical Education. 2014;6(2):345-346. Doi:10.4300/JGME-D-14-00175.1Noller P, Feeney JA.Communication in early marriage: responses to conflict, nonverbal accuracy, and conversational patterns. In: Bradbury TN, ed. The Developmental Course of Marital Dysfunction. 1st ed. Cambridge University Press; 1998:11-43. Doi:10.1017/CBO9780511527814.003

2 Sources

Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.Mossanen M, Johnston SS, Green J, Joyner BD.A practical approach to conflict management for program directors. Journal of Graduate Medical Education. 2014;6(2):345-346. Doi:10.4300/JGME-D-14-00175.1Noller P, Feeney JA.Communication in early marriage: responses to conflict, nonverbal accuracy, and conversational patterns. In: Bradbury TN, ed. The Developmental Course of Marital Dysfunction. 1st ed. Cambridge University Press; 1998:11-43. Doi:10.1017/CBO9780511527814.003

Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.

Mossanen M, Johnston SS, Green J, Joyner BD.A practical approach to conflict management for program directors. Journal of Graduate Medical Education. 2014;6(2):345-346. Doi:10.4300/JGME-D-14-00175.1Noller P, Feeney JA.Communication in early marriage: responses to conflict, nonverbal accuracy, and conversational patterns. In: Bradbury TN, ed. The Developmental Course of Marital Dysfunction. 1st ed. Cambridge University Press; 1998:11-43. Doi:10.1017/CBO9780511527814.003

Mossanen M, Johnston SS, Green J, Joyner BD.A practical approach to conflict management for program directors. Journal of Graduate Medical Education. 2014;6(2):345-346. Doi:10.4300/JGME-D-14-00175.1

Noller P, Feeney JA.Communication in early marriage: responses to conflict, nonverbal accuracy, and conversational patterns. In: Bradbury TN, ed. The Developmental Course of Marital Dysfunction. 1st ed. Cambridge University Press; 1998:11-43. Doi:10.1017/CBO9780511527814.003

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