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Key Points

Pluralistic ignorance occurs when individuals privately reject a norm, belief or behavior, but assume others accept it, so they go along with it publicly.

pluralistic ignorance

Definition

Pluralistic ignorance is a term used to explain why people also fail to respond to an emergency when there are other people around.

When we witness an emergency, we may be unsure of what to do, so we rely on the behavior of others to guide us.

Pluralistic ignorance results from the tendency to rely on the overt reactions of others when defining an ambiguous situation.

Pluralistic ignorance occurs when a person does not agree with a certain type of thinking but believes that everyone else adheres to it and, as a result, follows that line of thinking even though no one believes it.

They defined it as “a state of affairs that exists when most members of a group think that most other members do not share their evaluations of the group, its customs, or its goals” (p. 446).

In other words, pluralistic ignorance is a situation in which individuals mistakenly believe that everyone else disagrees with them when in reality, most people actually share the same opinion.

Allport and his colleagues conducted a series of studies to investigate pluralistic ignorance. In one study, they asked college students to estimate the percentage of their fellow students who drank alcohol regularly.

The results showed that the students significantly underestimated the number of drinkers on campus (O’Gorman, 1986).

Examples

Imagine the following scenario. A student is listening to an especially complicated lecture on math in a large lecture hall.

After many minutes of incomprehensible material and nearly drifting to sleep, the lecturer pauses and asks if there are any questions.

No one asks any questions or raises their hand.

The student himself cannot understand anything — and yet, looking at the behavior of their classmates, they may interpret their similar behavior differently.

The student ultimately takes the failure of his classmates to raise their hands as a sign that they understand the lecture genuinely had no questions.

The different assumptions made about the causes of one’s own behavior and those of the people around them constitute pluralistic ignorance (O’Gorman, 1986).

Similarly, alcohol use is prevalent at most universities, and many students drink in excess, sometimes on a routine basis.

Pluralistic ignorance is at the root of many dysfunctional social dynamics.For example, pluralistic ignorance may keep nurses from acknowledging the stresses of their jobs, prison guards from showing sympathy for their prisoners, corporate board members from acknowledging their concerns about their firm’s corporate strategy, and ordinary citizens from expressing concerns about their government’s foreign policy (Westphal & Bednar, 2005).

Pluralistic ignorance is at the root of many dysfunctional social dynamics.

For example, pluralistic ignorance may keep nurses from acknowledging the stresses of their jobs, prison guards from showing sympathy for their prisoners, corporate board members from acknowledging their concerns about their firm’s corporate strategy, and ordinary citizens from expressing concerns about their government’s foreign policy (Westphal & Bednar, 2005).

Pluralistic ignorance can also impede the formation of romantic relationships. Consider, for example, two people who harbor romantic attractions which they have not disclosed to each other.Both members may fear rejection from the other and not approach them as a result. However, each member may assume that the other has not approached them because they are not interested in them.In this case, it is mutual pluralistic ignorance, rather than an actual lack of attraction, that is preventing the formation of a relationship (Vorauer & Ratner, 1993).Pluralistic ignorance can persist even after the formation of a romantic relationship. For example, many relationships involve intense struggles and disagreements.For example, there may be communication issues or issues related to adjusting to each other’s presence when moving in with each other.However, very few people speak of these struggles publicly unless the relationship has dissolved.Indeed, many people on social media choose to highlight only the best moments of their relationship with the world, such as an engagement, a wedding, or an especially good day on the beach.This can culminate in the members of a relationship believing that they are especially incompetent partners or not even suited for such a relationship in the first place.Ultimately, these beliefs, beyond the problems that are typically experienced in a relationship, may disincentivize people from contributing to the relationship (Vorauer & Ratner, 1993).

Pluralistic ignorance can also impede the formation of romantic relationships. Consider, for example, two people who harbor romantic attractions which they have not disclosed to each other.

Both members may fear rejection from the other and not approach them as a result. However, each member may assume that the other has not approached them because they are not interested in them.

In this case, it is mutual pluralistic ignorance, rather than an actual lack of attraction, that is preventing the formation of a relationship (Vorauer & Ratner, 1993).

Pluralistic ignorance can persist even after the formation of a romantic relationship. For example, many relationships involve intense struggles and disagreements.

For example, there may be communication issues or issues related to adjusting to each other’s presence when moving in with each other.

However, very few people speak of these struggles publicly unless the relationship has dissolved.

Indeed, many people on social media choose to highlight only the best moments of their relationship with the world, such as an engagement, a wedding, or an especially good day on the beach.

This can culminate in the members of a relationship believing that they are especially incompetent partners or not even suited for such a relationship in the first place.

Ultimately, these beliefs, beyond the problems that are typically experienced in a relationship, may disincentivize people from contributing to the relationship (Vorauer & Ratner, 1993).

Pluralistic ignorance is thought to play a major role in the persistence of racial segregation. In the United States, for example, many blacks live in isolated, all-black communities.This pattern of systemic housing segregation has been linked with a number of deleterious outcomes for blacks, including poverty, poor schools, and crime.The roots of this pattern of housing segregation are complex, but pluralistic ignorance may be one important factor.Specifically, many whites may believe that other whites share a preference for living in racially homogeneous neighborhoods.Consequently, they may assume that any black person who moves into a white neighborhood does so because they could not find adequate housing in a black neighborhood.This assumption leads whites to blame blacks for the problems associated with living in racially diverse neighborhoods, such as crime.As a result, whites may be less likely to support public policies that would promote racial integration, such as fair housing laws.

Pluralistic ignorance is thought to play a major role in the persistence of racial segregation. In the United States, for example, many blacks live in isolated, all-black communities.

This pattern of systemic housing segregation has been linked with a number of deleterious outcomes for blacks, including poverty, poor schools, and crime.

The roots of this pattern of housing segregation are complex, but pluralistic ignorance may be one important factor.

Specifically, many whites may believe that other whites share a preference for living in racially homogeneous neighborhoods.

Consequently, they may assume that any black person who moves into a white neighborhood does so because they could not find adequate housing in a black neighborhood.

This assumption leads whites to blame blacks for the problems associated with living in racially diverse neighborhoods, such as crime.

As a result, whites may be less likely to support public policies that would promote racial integration, such as fair housing laws.

Pluralistic ignorance has been blamed for wide-ranging issues such as climate change.In the context of climate change, pluralistic ignorance refers to the phenomenon of people underestimating the level of concern that others have about climate change.For example, a person may think that they are more concerned about climate change than their friends and family when, in reality, everyone is equally concerned.This misperception can lead people to think that they are the only ones who care about climate change, which can discourage them from taking action.One study found that pluralistic ignorance was associated with a number of different attitudes and behaviors related to climate change.Specifically, people who were under the false impression that others were less concerned about climate change were more likely to:Believe that climate change is not happeningBelieve that human activity is  not the cause of climate changeDisagree with the scientific consensus on climate changeThink that climate change will not affect them personallyBe less likely to support policies to combat climate change

Pluralistic ignorance has been blamed for wide-ranging issues such as climate change.

In the context of climate change, pluralistic ignorance refers to the phenomenon of people underestimating the level of concern that others have about climate change.

For example, a person may think that they are more concerned about climate change than their friends and family when, in reality, everyone is equally concerned.

This misperception can lead people to think that they are the only ones who care about climate change, which can discourage them from taking action.

One study found that pluralistic ignorance was associated with a number of different attitudes and behaviors related to climate change.

Specifically, people who were under the false impression that others were less concerned about climate change were more likely to:

Believe that climate change is not happening

Believe that human activity is  not the cause of climate change

Disagree with the scientific consensus on climate change

Think that climate change will not affect them personally

Be less likely to support policies to combat climate change

Pluralistic ignorance plays a role in many social dynamics that can ultimately cause harm.

Causes

Pluralistic ignorance tends to begin with widespreadconformity to social norms.

These are norms that govern appropriate behavior in certain contexts, such as in the classroom, at a party, in a boardroom, or in a hospital, as well as social behavior with certain people, such as friends, strangers, or colleagues.

These norms dictate, for example, that one should show public support for friends and colleagues, should not challenge others” personal choices, and should appear calm, collected, and in control at all times.

These behaviors, however, often do not reflect how people truly feel. People may disagree with the behaviors of others or feel uncertain, envious, and fearful.

Pluralistic ignorance results when people know that their own behavior does not reflect their true sentiments, but they assume that other people are acting based on what they genuinely feel (O’Gorman, 1986).

This can have a wide range of negative consequences. Those experiencing pluralistic ignorance may see themselves as deviant in their peer group, less knowledgeable than their classmates, more uptight, less competent, or less committed.

This can leave people feeling negative about themselves and alienated from their own groups and institutions (O’Gorman, 1986).

Pluralistic ignorance can also cause policies and practices that have, in reality, lost widespread support. For example, a corporation may persist in using an unethical or failing strategy, or governments may continue to implement unpopular foreign policies (O’Gorman, 1986).

Psychologists generally agree that pluralistic ignorance can be dispelled and alleviated through education.

Measuring Pluralistic Ignorance

A perceived norm is different from an actual norm in that it refers to what people think a norm is rather than what it actually is (Miller & McFarland, 1987).

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BBC Radio 4 Case Study: Kitty Genovese

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Saul McLeod, PhD

BSc (Hons) Psychology, MRes, PhD, University of Manchester

Saul McLeod, PhD., is a qualified psychology teacher with over 18 years of experience in further and higher education. He has been published in peer-reviewed journals, including the Journal of Clinical Psychology.

Charlotte NickersonResearch Assistant at Harvard UniversityUndergraduate at Harvard UniversityCharlotte Nickerson is a student at Harvard University obsessed with the intersection of mental health, productivity, and design.

Charlotte NickersonResearch Assistant at Harvard UniversityUndergraduate at Harvard University

Charlotte Nickerson

Research Assistant at Harvard University

Undergraduate at Harvard University

Charlotte Nickerson is a student at Harvard University obsessed with the intersection of mental health, productivity, and design.