Table of ContentsView AllTable of ContentsWhat Purpose Does an Emotional Support Animal Serve?How Can an Emotional Support Animal Benefit Your Mental Health?Research About the Effectiveness of Emotional Support AnimalsWhat’s the Difference Between Emotional Support Animals and Service Animals?What to Know About the Laws Regarding Emotional Support AnimalsSome Mental Health Experts Don’t Agree With the Use of Emotional Support AnimalsEthical ConsiderationsEligibility

Table of ContentsView All

View All

Table of Contents

What Purpose Does an Emotional Support Animal Serve?

How Can an Emotional Support Animal Benefit Your Mental Health?

Research About the Effectiveness of Emotional Support Animals

What’s the Difference Between Emotional Support Animals and Service Animals?

What to Know About the Laws Regarding Emotional Support Animals

Some Mental Health Experts Don’t Agree With the Use of Emotional Support Animals

Ethical Considerations

Eligibility

Close

Animals can provide joy and companionship. Animals can also provide emotional support to people with mental health concerns. These animal companions are known as emotional support animals (ESAs), and they have been growing in popularity in recent years.

An emotional support animal is an animal companion that offers some type of benefit to an individual with some form of disability. The animal is intended to provide companionship and support that will help alleviate at least one aspect of the disability.

Dogs are the most common type of emotional support animal, but cats are quite common as well. Other types of animals, such as miniature horses, can also serve as ESAs.

For example, a peacock made headlines after it was denied from entering aUnited Airlines flight, despite the fact that its owner said that the animal was an emotional support animal. Some of the more unusual emotional support animals that have flown with their owners include apig, aduck, amonkey, and aturkey. The vast majority of ESAs are not rare, exotic, or barnyard creatures.

Some of the other benefits that emotional support animals may provide include:

It’s easy to say that animals can help make people calmer, happier, and even more fulfilled. But are emotional support animals really that different from any beloved pet? So far, the research remains inconclusive. While some suggest that support animals may produce positive effects, support for the therapeutic effectiveness of emotional support animals tends to be scant.

For example, research has not been able to demonstrate that support animals provide significant benefits over what any regular pet would provide. According to a 2016 study published in the journalProfessional Psychology: Research and Practice, it is not clear whether emotional support animals have any therapeutic effects beyond the positive benefits that animals provide in general.

Further research may be needed to help demonstrate what impact emotional support animals might have and when ESAs may be the most beneficial.

Service animals are those that have been specially trained to perform a service for a person with some form of disability. Such disabilities may be sensory, physical, intellectual, psychiatric, or mental in nature. Tasks that a service animal might perform include alerting a person about a sound, guiding a person along the street, pressing an elevator button, retrieving items, alerting others or standing guard if the individual is experiencing a seizure, or reminding the individual to take his or her medication.

Emotional support animals, on the other hand, are there to provide companionship aimed at alleviating distress or provide some other type of relief.

Titles II and III of the Americans with Disabilities Act specify that service animals must be dogs, although reasonable accommodations must be made to allow miniature horses to serve as service animals in cases where the animals have received training to perform specific tasks for the disabled person.

ESAsProvide companionship and emotional support to individuals with disabilitiesDo not require specialized trainingCovered under the Federal Fair Housing ActService AnimalsAssist individuals with disabilities with specific tasks (reminding someone to take their meds, alert others of a seizure, etc.)Require specialized trainingCovered under the Americans With Disabilities Act

ESAsProvide companionship and emotional support to individuals with disabilitiesDo not require specialized trainingCovered under the Federal Fair Housing Act

Provide companionship and emotional support to individuals with disabilities

Do not require specialized training

Covered under the Federal Fair Housing Act

Service AnimalsAssist individuals with disabilities with specific tasks (reminding someone to take their meds, alert others of a seizure, etc.)Require specialized trainingCovered under the Americans With Disabilities Act

Assist individuals with disabilities with specific tasks (reminding someone to take their meds, alert others of a seizure, etc.)

Require specialized training

Covered under the Americans With Disabilities Act

It is also important to note that emotional support animals and psychiatric service animals are not the same things. Where an emotional support animal may provide benefits to people with mental illness, psychiatric service animals are specially trained to perform specific tasks for people with psychiatric conditions. This might include reminding the individual to take their medications or stop someone from engaging in self-harm.

Psychiatric Service Animals and Social Anxiety Disorder

Under the Federal Fair Housing Act, housing providers are required to make reasonable accommodations to allow individuals with disabilities to keep an assistant animal in their home.The U.S. Department of Housing and Urban Development (HUD) requires housing providers to make exceptions to “no pets” policies.

The two conditions required for such an exception:

HUD does not specify which disabilities qualify an individual for an exception. Rather, they state that the functions of an ESA include “providing emotional support to persons with disabilities who have a disability-related need for such support.”

The Fair Housing ActUnder the FHA, landlords cannot legally:Require tenants to pay additional fees for ESAsAsk for information on the extent of the person’s disability or request detailed medical recordsRefuse to accommodate an emotional support animalRequire that the animal receive specific training

The Fair Housing Act

Under the FHA, landlords cannot legally:Require tenants to pay additional fees for ESAsAsk for information on the extent of the person’s disability or request detailed medical recordsRefuse to accommodate an emotional support animalRequire that the animal receive specific training

Under the FHA, landlords cannot legally:

However, tenants are financially responsible if their animal causes any type of damage to persons or property.

While there is some evidence pointing to the value of emotional support animals, not everyone agrees that they are always necessary. Some mental health experts have suggested that support animals may be overused.

The number of emotional support animals appears to be growing every year. United Airlines, one of the largest airline carriers in the US, reported a75% increasein the number of emotional support animals flying on the airline between the years 2016 and 2017.

One study published inPLOS ONEfound that the number of emotional support animals found in the state of California had increased 10-fold between 2002 and 2012.

Airlines, other businesses, and federal regulators are now considering additional rules regarding the use of ESAs, including:

The increased demand for ESA’s sometimes places therapists in a bind as well. More and more, patients request letters of documentation supporting their need for an emotional support animal from their psychologist, therapist, or doctor.

Why are so many people interested in having a support companion? Many experts attribute it to the fact that the law allows these individuals with disabilities to bring an emotional support animal on a plane at no additional cost.Normally, airlines require people to pay an extra fee to bring their pets on a flight, but with a letter stating that they need an emotional support animal, people can avoid this fee.

The Air Carrier Access act suggests that a wide variety of animals may be permitted to board flights as emotional support animals, although airlines are able to use their discretion in cases where animals are too heavy, large, or disrupting as well as those prohibited in other countries.

The problem is that the law is vague in defining exactly who needs an ESA. This has led to many people attempting to obtain letters supporting their need for an emotional support animal in order to travel with their pet without having to pay to bring the animal on board the flight.

People also occasionally obtain letters from physicians and psychologists in order to justify keeping an animal in their rental home or apartment. Because the Fair Housing Act requires landlords to allow renters to keep emotional support animals in their residence, tenants may sometimes have their pet designated as an emotional support animal to keep their pets in their homes.

The vagueness of the law creates a quandary for many psychologists and therapists. Do they write a letter for a patient who may not truly have the need, or do they deny the request and risk losing the patient?

Some patients may become angry if a therapist or doctor denies their request for a documentation letter. This creates an ethical problem for therapists. Should they write a letter in order to ensure that a patient stays in treatment, even if they do not feel that a support animal is necessary?

Many experts believe that additional guidelines are needed to help psychologists, therapists, and physicians determine who needs emotional support animals.

In the absence of such guidelines, a number of online businesses have emerged that promise to deliver a diagnosis and provide an ESA documentation letter. Many of these sites promise to provide a diagnosis and letter of documentation in under 24 hours for less than $100.

This type of abuse of the law has led to many airlines requiring that an ESA documentation letter be submitted in advance of the flight along with the name and contact information of the mental health professional who provided the diagnosis.

For example, in June 2018, JetBlue announced that it would require passengers to submit additional proof that their emotional support animals were needed and properly trained. Representatives for the airline attributed the new rules to “dramatic increase in industry incidents involving emotional support animals that haven’t been adequately trained to behave in a busy airport or the confined space of an aircraft.”

Requirements vary from one airline to another, so passengers should check carefully to see what forms and documentation they may need to provide before boarding with their emotional support animal.

Emotional support animals may be helpful to those with certain mental health conditions such as depression or anxiety.

If you feel that a support animal may help relieve your symptoms, talk to your doctor or therapist about some of the possible benefits and risks.

Having a pet requires an investment of time and effort, so it is important to be sure that you are prepared for the commitment and capable of caring for the animal. It may be helpful to talk about what you hope to gain from having an emotional support animal and discuss which type of animal might be right for your needs.

An ESA can provide support and comfort that some individuals may need to cope with their disorder or disability. Obtaining an ESA documentation letter to avoid paying extra for your pet ultimately hurts the legitimacy of the many patients who have a real need for a support animal.

If you feel you have a legitimate need for an emotional support animal, talk to the doctor or therapist who is currently treating you. Don’t buy a letter from a scammy online site that promises a dubious certification document to anyone willing to pay their fee.

How an Emotional Support Animal Can Benefit Your Mental Health

11 SourcesVerywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.Schoenfeld-Tacher R, Hellyer P, Cheung L, Kogan L.Public Perceptions of Service Dogs, Emotional Support Dogs, and Therapy Dogs.Int J Environ Res Public Health. 2017;14(6):E642. doi:10.3390/ijerph14060642Le Roux MC, Kemp R.Effect of a companion dog on depression and anxiety levels of elderly residents in a long-term care facility.Psychogeriatrics. 2009;9(1):23-26. doi:10.1111/j.1479-8301.2009.00268.xMills D, Hall S.Animal-assisted interventions: making better use of the human-animal bond.Veterinary Record. 2014;174(11):269-273. doi:10.1136/vr.g1929Younggren JN, Boisvert JA, Boness CL.Examining emotional support animals and role conflicts in professional psychology.Professional Psychology: Research and Practice. 2016;47(4):255-260. doi:10.1037/pro0000083Younggren JN, Boness CL, Bryant LM, Koocher GP.Emotional support animal assessments: Toward a standard and comprehensive model for mental health professionals.Prof Psychol Res Pr. 2020;51(2):156-162. doi:10.1037/pro0000260ADA National Network.Service Animals and Emotional Support Animals.U.S. Department of Housing and Urban Development.Service Animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs.U.S. Department of Housing and Urban Development.Assessing a Person’s Request to Have an Animal as a Reasonable Accommodation Under the Fair Housing Act.Yamamoto M, Lopez MT, Hart LA.Registrations of Assistance Dogs in California for Identification Tags: 1999–2012. Ambrósio CE, ed.PLoS ONE. 2015;10(8):e0132820. doi:10.1371/journal.pone.0132820U.S. Department of Transportation.Service Animals (Including Emotional Support Animals).JetBlue.JetBlue Updates Requirements for Emotional Support Animals.

11 Sources

Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.Schoenfeld-Tacher R, Hellyer P, Cheung L, Kogan L.Public Perceptions of Service Dogs, Emotional Support Dogs, and Therapy Dogs.Int J Environ Res Public Health. 2017;14(6):E642. doi:10.3390/ijerph14060642Le Roux MC, Kemp R.Effect of a companion dog on depression and anxiety levels of elderly residents in a long-term care facility.Psychogeriatrics. 2009;9(1):23-26. doi:10.1111/j.1479-8301.2009.00268.xMills D, Hall S.Animal-assisted interventions: making better use of the human-animal bond.Veterinary Record. 2014;174(11):269-273. doi:10.1136/vr.g1929Younggren JN, Boisvert JA, Boness CL.Examining emotional support animals and role conflicts in professional psychology.Professional Psychology: Research and Practice. 2016;47(4):255-260. doi:10.1037/pro0000083Younggren JN, Boness CL, Bryant LM, Koocher GP.Emotional support animal assessments: Toward a standard and comprehensive model for mental health professionals.Prof Psychol Res Pr. 2020;51(2):156-162. doi:10.1037/pro0000260ADA National Network.Service Animals and Emotional Support Animals.U.S. Department of Housing and Urban Development.Service Animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs.U.S. Department of Housing and Urban Development.Assessing a Person’s Request to Have an Animal as a Reasonable Accommodation Under the Fair Housing Act.Yamamoto M, Lopez MT, Hart LA.Registrations of Assistance Dogs in California for Identification Tags: 1999–2012. Ambrósio CE, ed.PLoS ONE. 2015;10(8):e0132820. doi:10.1371/journal.pone.0132820U.S. Department of Transportation.Service Animals (Including Emotional Support Animals).JetBlue.JetBlue Updates Requirements for Emotional Support Animals.

Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.

Schoenfeld-Tacher R, Hellyer P, Cheung L, Kogan L.Public Perceptions of Service Dogs, Emotional Support Dogs, and Therapy Dogs.Int J Environ Res Public Health. 2017;14(6):E642. doi:10.3390/ijerph14060642Le Roux MC, Kemp R.Effect of a companion dog on depression and anxiety levels of elderly residents in a long-term care facility.Psychogeriatrics. 2009;9(1):23-26. doi:10.1111/j.1479-8301.2009.00268.xMills D, Hall S.Animal-assisted interventions: making better use of the human-animal bond.Veterinary Record. 2014;174(11):269-273. doi:10.1136/vr.g1929Younggren JN, Boisvert JA, Boness CL.Examining emotional support animals and role conflicts in professional psychology.Professional Psychology: Research and Practice. 2016;47(4):255-260. doi:10.1037/pro0000083Younggren JN, Boness CL, Bryant LM, Koocher GP.Emotional support animal assessments: Toward a standard and comprehensive model for mental health professionals.Prof Psychol Res Pr. 2020;51(2):156-162. doi:10.1037/pro0000260ADA National Network.Service Animals and Emotional Support Animals.U.S. Department of Housing and Urban Development.Service Animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs.U.S. Department of Housing and Urban Development.Assessing a Person’s Request to Have an Animal as a Reasonable Accommodation Under the Fair Housing Act.Yamamoto M, Lopez MT, Hart LA.Registrations of Assistance Dogs in California for Identification Tags: 1999–2012. Ambrósio CE, ed.PLoS ONE. 2015;10(8):e0132820. doi:10.1371/journal.pone.0132820U.S. Department of Transportation.Service Animals (Including Emotional Support Animals).JetBlue.JetBlue Updates Requirements for Emotional Support Animals.

Schoenfeld-Tacher R, Hellyer P, Cheung L, Kogan L.Public Perceptions of Service Dogs, Emotional Support Dogs, and Therapy Dogs.Int J Environ Res Public Health. 2017;14(6):E642. doi:10.3390/ijerph14060642

Le Roux MC, Kemp R.Effect of a companion dog on depression and anxiety levels of elderly residents in a long-term care facility.Psychogeriatrics. 2009;9(1):23-26. doi:10.1111/j.1479-8301.2009.00268.x

Mills D, Hall S.Animal-assisted interventions: making better use of the human-animal bond.Veterinary Record. 2014;174(11):269-273. doi:10.1136/vr.g1929

Younggren JN, Boisvert JA, Boness CL.Examining emotional support animals and role conflicts in professional psychology.Professional Psychology: Research and Practice. 2016;47(4):255-260. doi:10.1037/pro0000083

Younggren JN, Boness CL, Bryant LM, Koocher GP.Emotional support animal assessments: Toward a standard and comprehensive model for mental health professionals.Prof Psychol Res Pr. 2020;51(2):156-162. doi:10.1037/pro0000260

ADA National Network.Service Animals and Emotional Support Animals.

U.S. Department of Housing and Urban Development.Service Animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs.

U.S. Department of Housing and Urban Development.Assessing a Person’s Request to Have an Animal as a Reasonable Accommodation Under the Fair Housing Act.

Yamamoto M, Lopez MT, Hart LA.Registrations of Assistance Dogs in California for Identification Tags: 1999–2012. Ambrósio CE, ed.PLoS ONE. 2015;10(8):e0132820. doi:10.1371/journal.pone.0132820

U.S. Department of Transportation.Service Animals (Including Emotional Support Animals).

JetBlue.JetBlue Updates Requirements for Emotional Support Animals.

Meet Our Review Board

Share Feedback

Was this page helpful?Thanks for your feedback!What is your feedback?HelpfulReport an ErrorOtherSubmit

Was this page helpful?

Thanks for your feedback!

What is your feedback?HelpfulReport an ErrorOtherSubmit

What is your feedback?